Support
We can help with your OET prep account
Contact support for account access, billing questions, privacy requests, or help deleting your account. Do not email passwords, payment card details, or clinical documents.
Contact
Email support@oetwithdrhesham.co.uk with your account email and a short description.
Privacy
For data access, correction, or export requests, include "Privacy request" in the subject. We will verify ownership before sharing account data.
Delete account
Request deletion from the same email address used on the account. We will confirm irreversible deletion steps before acting.
Response expectations
Account and billing requests are normally reviewed within 2 business days. Privacy and deletion requests are acknowledged within 7 days after identity verification.